Shipping policy

  1. Delivery Regions: We ship to locations within the United States, Canada, and select international destinations.
  2. Shipping Charges: Shipping fees are calculated based on order weight and destination. Free shipping is available for orders over a specified amount.
  3. Processing Time: Orders are typically processed within 1-3 business days or up to 7 business days for handmade products.
  4. Estimated Delivery: Delivery times vary by location. Domestic orders may take 3-7 business days, while international orders can take 2-4 weeks.
  5. Tracking: Once shipped, a tracking number will be provided via email.
  6. Damaged Items: Report any damaged items within 48 hours of receipt for replacement or refund.
  7. Returns: Unopened products can be returned within 30 days for a refund, excluding shipping costs. Return shipping is the customer's responsibility.
  8. Customs and Duties: International customers are responsible for any customs and import duties.